If it doesn't work for you, neither do we.
We're building for freelancers who value their time and money. Our refund policy reflects that — no hoops, no fine print.
Our Guarantee
7-Day Money-Back Guarantee
Purchased a credit pack and it wasn't what you expected? Email us within 7 days of purchase for a full refund — no questions asked. We process refunds within 5–10 business days back to your original payment method (Stripe's standard card refund timeline).
Our Promise
fynPrint exists to save freelancers and small businesses from getting burned by fine print they couldn't understand. We take that responsibility seriously — and we apply the same standard to ourselves.
Our refund policy is designed to be fair, simple, and free of hidden conditions. If you're not satisfied with what you purchased, we want to make it right.
Credit Packs
7-day full refund on unused credits
Annual Plan
7-day refund on unused credits from annual purchase
Processing Time
5–10 business days to original payment method
Credit Pack Refunds
Credit packs are one-time purchases that give you a set number of contract analyses to use at your own pace. Credits are valid for 1 year from purchase.
To request a credit pack refund, email support@fynPrint.app with the subject line "Refund Request" and include your account email and purchase date.
How to Request a Refund
Email us
Send an email to support@fynPrint.app with the subject line "Refund Request."
Include your details
Your account email address and the date of purchase. No need to explain why — though feedback is always welcome.
We confirm
We will confirm receipt within 1–2 business days and verify your purchase against our records.
Refund processed
Approved refunds are issued within 5–10 business days to your original Stripe payment method (standard card refund timeline).
Contact
Refund requests, billing questions, or anything in between — we respond within 1–2 business days.